20609 Biscayne Blvd, Aventura, FL 33180, USA
Not resolved

The store manager was extremely disrespectful to me when I asked her to why she would not honor my teacher id when I was about to purchase a 3 tier cart on sale. All other Michael locations honor my teacher ID except for the one in Adventura.

I went in on Sat July 21 around 7:30 and when I told her other teachers I know purchased the same item they received a discount with their ID. She started laughing at me and making fun of me with the other customers who were online as well as laughing at my special needs daughter who was with me.

Its not about the money this time its about her nasty attitude. I will never use Michaels again and I will spread the word about the rude service in the Adventura store.

Product or Service Mentioned: Michaels Manager.

Reason of review: Poor customer service.

Preferred solution: The manager needs to be addressed with regards to her poor attitude and lack of respect for people..

Michaels Cons: Costumer service.

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