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2.5

I went in to return $6 worth of paint pens that were too messy for my project and was denied even though i had my receipt and they were purchased about 5 weeks ago. The supervisor didnโ€™t understand which barcode to scan and was ignoring me when I tried to explain to her what the cashier did.

when that excuse no longer worked for her she claimed they were โ€œusedโ€. yes of course they were, I said that from the beginning. They were messy, the ink poured out and made a big mess. I spend a lot of money there to run my craft business but iโ€™m done with them.

way to lose a customer over $6. great management skills.

Location: Kingman, Arizona

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