Michaels - Untrained supervisor
I went in to return $6 worth of paint pens that were too messy for my project and was denied even though i had my receipt and they were purchased about 5 weeks ago. The supervisor didnโt understand which barcode to scan and was ignoring me when I tried to explain to her what the cashier did.
when that excuse no longer worked for her she claimed they were โusedโ. yes of course they were, I said that from the beginning. They were messy, the ink poured out and made a big mess. I spend a lot of money there to run my craft business but iโm done with them.
way to lose a customer over $6. great management skills.
Location: Kingman, Arizona
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