From the time you walk through the doors in the local Bozeman MT Michaels, you feel completely unwelcome, the unhappiness is so evident. Then, you will wait in a long line to pay for merchandise from other countries which is horribly overpriced.
The customer is lured in with the allowance of One sale coupon per week, while you will get a reasonable price after the coupon, everything else is way over the competitors price. Don't even try to return an item, even with a receipt, the hassle is not worth it. Throw out the item, apparently that is what they do anyway.
Which is why Michaels makes shopping there an uncomfortable experience. Turn and burn, baby.