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I went in to return $6 worth of paint pens that were too messy for my project and was denied even though i had my receipt and they were purchased about 5 weeks ago. The supervisor didn’t understand which barcode to scan and was ignoring me when I tried to explain to...
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2.3
#1400105
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why do you put out an email that says starting today the 13th that with a 30 dollar purchase you get a free santa. i went into the store in lady lake florida and spent 73.75 and asked about the free santa the girl had no idea what i was talking about and asked the next...
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1.0
#1399399
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I had a 40% off 1 item coupon and a 20% off entire purchase coupon. After getting home I noticed that the coupons didn't apply to 3 things. I went back to the store and was told that it doesn't apply to "everyday value items". No where on the product does it say that....
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#1397822
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Michaels - Worst company ever

You guys fired one of my friends and when you guys fired her, instead of letting her sit inside for her ride to come and get her, you guys tell her to go outside and wait by the gate. You guys couldn’t have the decency to just let her sit inside for just a little while. I am outraged. You guys literally have no sympathy. Because of this i wouldn’t recommend anyone to work here.
#1396674
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Received a $25 gift card and decided to place an on-line order and use it. I do 90% of my shopping online and have products shipped to my home or pick them up at the store, so I have experience doing this. I entered the two products in my cart and went to check out. I...
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1.0
I didn't like
  • I just wrote it
#1392793
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Today was the third time I tried to use the 40% off coupon that can be used on a regular prices item. The item I wanted had a regular price on it and it matched the price on the shelve. No where did it indicate it was a sale price or every day value yet when I tried to...
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1.0
#1390694
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I just email my complaint to custhelp@michaels.com
I just email my complaint to custhelp@michaels.com
I just email my complaint to custhelp@michaels.com but felt I should touch all my basis. This was the email that was recently sent: To Who It Mat Concern, I recently made a purchase on October 21, 2018 at store #1164 2025 Battlefield Parkway Fort Oglethorpe, GA 30742....
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Anonymous
Cashier12345

The cashier was not the one that made the mistake it was the computer. It seems like you have never work at retail so here how this SKU works. The SKU for both US and Canada a...

#1386797
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Came in and the cashier at your downtown Brooklyn store did not explain the coupon correctly and had a bad attitude her name was Dior. The magager can to talk to me but I couldn’t keep my Uber waiting. The register didn’t take off the twenty dollars on the purchase...
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#1386411
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Michaels - Mischarged for items

Michaels - Mischarged for items
i was charged for items multiple times when i only received one, and when i tried to bring it to my cashiers attention, she informed her supervisor and i was still charged for the items i did not purchase. in the attached photo, i highlighted the two items i paid $20 for and did not want or receive, and the rest of the flowers purchased at the time.
3.1
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
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#1384459
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Coupons do not apply to half items in store. I walk around the store for 15 minutes trying to find what I am looking for, because they never have employees around to answer questions. I finally found hot glue sticks and then I find out at the register my coupon doesn’t...
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Anonymous
Anonymous

So you look for the cheapest things and want more money off? Go shop thrift shops, not mainline retail if you are that parsimonious. No company cares about you and your $12.42...

1.0
#1380797
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