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I just email my complaint to custhelp@michaels.com
I just email my complaint to custhelp@michaels.com
I just email my complaint to custhelp@michaels.com but felt I should touch all my basis. This was the email that was recently sent: To Who It Mat Concern, I recently made a purchase on October 21, 2018 at store #1164 2025 Battlefield Parkway Fort Oglethorpe, GA 30742....
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#1386797
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Came in and the cashier at your downtown Brooklyn store did not explain the coupon correctly and had a bad attitude her name was Dior. The magager can to talk to me but I couldn’t keep my Uber waiting. The register didn’t take off the twenty dollars on the purchase...
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#1386411
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Michaels - Mischarged for items

Michaels - Mischarged for items
i was charged for items multiple times when i only received one, and when i tried to bring it to my cashiers attention, she informed her supervisor and i was still charged for the items i did not purchase. in the attached photo, i highlighted the two items i paid $20 for and did not want or receive, and the rest of the flowers purchased at the time.
3.1
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
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#1384459
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Coupons do not apply to half items in store. I walk around the store for 15 minutes trying to find what I am looking for, because they never have employees around to answer questions. I finally found hot glue sticks and then I find out at the register my coupon doesn’t...
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Anonymous
Anonymous

So you look for the cheapest things and want more money off? Go shop thrift shops, not mainline retail if you are that parsimonious. No company cares about you and your $12.42...

1.0
#1380797
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Last month I placed an online order to pick up items in store. I received a confirmation email that said once my order is ready I will get another email with pick up instructions. A few weeks later I had never received that email so I contacted customer service via the...
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#1380107
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Last night on Tuesday October 9th I was in the store going to make a couple of purchases using coupons that I receive on a weekly basis. Why not save some money when you can and I am one that purchases Christmas gifts early and when I see a good deal. So I had a coupon...
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#1377996
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I am a grown woman, not much offends me because i feel all are entitled to their own opinions. As a person who shops at your store and hobby lobby all the time. I thought it would be a great career choice for me. To find out they would make me take out my piercings and...
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#1377722
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Michaels - Speak to HR

I will tell who answers the phone. Thank you
#1377584
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Michaels - Coupon policy

I shop at Michael's often. I received a JoAnns competitor coupon for 25% off Clearance. I was refused at the register stating they do not accept a coupon off of any clearance items even though the website clearly states ALL competitor coupons.
1.0
Details
Exchange, Refund and Cancellation Policy
#1376707
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My husband and i are over the truck drivers get rid of trailer so i can go down to micheals it says no semi parking we are not considered a semi if trailer is n oh t on. The employee shawn comes out writes down our tag no. He needs to look up what a semi is its 22 ft...
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#1376132
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