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I was ordering yarn & found there was a charge for shipping even at store. I was going to pick up at store but there was a charge even though it was out of stock. Charging for store shipping would have negated the sale price. Store couldn’t order but thought my color...
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#1233664
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Michaels - Pissed off customer

I was followed around like a common criminal, normally I'm the store you have to go look for someone if you have a question. Today I was being stalked.
1.9
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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#1231557
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Michaels - Mad customer

I drive all the way out to the store tonight April 5, 2018 to find out that they are closed at 9 when the hours on the internet say they close at 10. I love this store but this has me infuriated since I drove all the way here for absolutely nothing. Very unhappy
3.1
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1227476
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I bought a arts center and came defective , the problem its assembled already ,i just need the 3 parts that are defective the drawer support bars , Im not putting apart the desk to go to return it when they just can provide me with the 3 drawer suppot bars that I...
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#1224254
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Haven't been to Michaels in over a year but happened to have a 40% and 30% coupon so I stopped in today. Was told that coupons weren't any because my items were on sale and or every day priced (a term which I was not familiar with). Turns out 2 of my items were not on...
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2.0
#1223711
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Received an email today Washi Tape is 70% of and buy Two get one free. I want to the store and the deal was also signed on the end cap the Washi Tape was on. When I went to the register the buy 2 get one free was not honored. Manager got the sign off from the end cap...
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#1222960
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Michaels - Deceitful Advertising

You think you're receiving a great deal.....using the websites coupons....until the register, where anything of real value is excluded. I am finally ditching Michaels, after today. It was my last corporation to exit from. Good riddance.
1.3
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1210632
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Michaels - Already hate the “everyday value program”

I was so excited when I seen the 60% off coupon. I then read and it stated excludes everyday values. I had no idea what that was and did a search for everyday value. My search came up with just about everything. Going to be hard using Coupons there before long because everything will be excluded from being purchased with a coupon.
#1207495
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I just tried to purchase candles with a 50% off coupon (good today only)-I was told at the register it is a doorbuster item. I saw no sign by the candles, how would I as a customer know this is a doorbuster item? {{Redacted}} Like you really have to have a 100 words to...
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#1202078
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You, as a consumer, are nothing more than a dollar sign. As long as everyone who walks into the store spends money at least once, that's all that matters. If you come back, and if you are not happy, doesn't matter. This corporation is stuck in it's ways, and it will...
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2.4
#1174865
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