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On November 17th 2018, I brought two paintings to be framed, there was a sale , 70 percent off the purchase, unfortunately I didn't see the small prints, I have some problems with my eyes since I am almost 82 years old. I did find a nice frame for my paintings, it was...
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Company wrote 0 private or public responses to the review from Dec 03.
#1413900
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Michaels - Pissed all together

Couldn't get thru to talk to anyone kept getting disconnected. Needless to say I am not going to be shopping at Michael's anymore. Keep my rewards I will build a new one at AC Moore
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 27.
2.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Website
#1409194
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Shame on you for being open on Thanksgiving Day!!!!! It is absolutely dispicable that your company is more interested in money than your employees. When most stores are at least closing early so their employees can go home and be with family and friends, that’s the...
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Company wrote 0 public responses to the review from Nov 22.
FragrantNumbat
FragrantNumbat

Yeah it is a shame that they are open on Thanksgiving. They are not the only ones at fault. Blame customers who think that stores/restaurants should be open 24 hours a day, se...

Anonymous
Anonymous 6666

Michaels located in Massachusetts were closed on thanksgiving. It all depends on which state you live. If they are open in Utah in thanksgiving than I’m assuming they are open...

#1405914
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Michaels - Horrible

Why would you have a completely untrained cashier today? I was unable to get my straight up small exchange. I’m feeling as if I’ll avoid your store like the plague!!!!!!!
Company wrote 0 public responses to the review from Nov 21.
#1405316
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Michaels - Liars

Called in said ok for price match, drove all the way there to hear nope can't do it. Spent about $500 to be treated like dirt.
Company wrote 0 private or public responses to the review from Nov 20.
#1404754
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I went in to return $6 worth of paint pens that were too messy for my project and was denied even though i had my receipt and they were purchased about 5 weeks ago. The supervisor didn’t understand which barcode to scan and was ignoring me when I tried to explain to...
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Company wrote 0 private or public responses to the review from Nov 14.
2.3
#1400105
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why do you put out an email that says starting today the 13th that with a 30 dollar purchase you get a free santa. i went into the store in lady lake florida and spent 73.75 and asked about the free santa the girl had no idea what i was talking about and asked the next...
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Company wrote 0 private or public responses to the review from Nov 13.
1.0
#1399399
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I had a 40% off 1 item coupon and a 20% off entire purchase coupon. After getting home I noticed that the coupons didn't apply to 3 things. I went back to the store and was told that it doesn't apply to "everyday value items". No where on the product does it say that....
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Company wrote 0 private or public responses to the review from Nov 10.
Anonymous
Lisa 1 More

Never again! The coupons for 50% off one item and 20% off entire purchase including sales for today only proved to be another deceptive draw. As I stood in line, customer afte...

Anonymous
Jay tee

I agree! Every week in the paper there is a 40% coupon for any regular priced product. The problem is that practicaly everything in the store is on sale and the coupon can't b...

#1397822
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Michaels - Worst company ever

You guys fired one of my friends and when you guys fired her, instead of letting her sit inside for her ride to come and get her, you guys tell her to go outside and wait by the gate. You guys couldn’t have the decency to just let her sit inside for just a little while. I am outraged. You guys literally have no sympathy. Because of this i wouldn’t recommend anyone to work here.
Company wrote 0 private or public responses to the review from Nov 08.
#1396674
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Contact Michaels

Mailing Address:
Michaels
6023, 8000 Bent Branch Dr
Irving, Texas 75063
United States
Phone:
(800) 642-4235
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Received a $25 gift card and decided to place an on-line order and use it. I do 90% of my shopping online and have products shipped to my home or pick them up at the store, so I have experience doing this. I entered the two products in my cart and went to check out. I...
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Company wrote 0 private or public responses to the review from Nov 02.
1.0
I didn't like
  • I just wrote it
#1392793
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