Manager, Cory, rudely denied senior citizen 10% off total purchase price as you have done in the past. Claimed had to choose 10% or my 25% off purchase. Confirmed with my artist colleagues and my own experience that the senior discount was over and above other coupons....Read more
I didn't like
- Terrible customer service
- Very rude and uninformed
Michaels - Applying for a job
Problem with website. Keeps sending me back to first page.
Like a total peice of crap. I go to this store at least 2 times a week. Never have I been treated like this. I walked in at 640, totally not even realizing they closed at 7 to be honest. I was just browsing trying to grab a few things. Kimmi, was so aggressive with...Read more
Michaels - Made up return policy
Tired to return an item. I had the receipt...stood at cashier for 2 hours while they tired follow instructions on how to do a refund. Pathetic and still don’t have my refund. Called corporate....scatterbrains. Michaels needs an overhaul of customer service training....it’s was like talking to cats.
the clerk was checking me out. I was very careful about what I bought , sales, discounts, coupons that I would be useing. There was nobody in line behind me, so I was not holding up anyone. Clerk started ringing my items up I tried to tell her it wasn't coming out...Read more
- Variety of products
I didn't like
- Treated with disrespect clerks need to asked
- Not helpful at all
I was ordering yarn & found there was a charge for shipping even at store. I was going to pick up at store but there was a charge even though it was out of stock. Charging for store shipping would have negated the sale price. Store couldn’t order but thought my color...Read more
Michaels - Pissed off customer
I was followed around like a common criminal, normally I'm the store you have to go look for someone if you have a question. Today I was being stalked.
Michaels - Mad customer
I drive all the way out to the store tonight April 5, 2018 to find out that they are closed at 9 when the hours on the internet say they close at 10. I love this store but this has me infuriated since I drove all the way here for absolutely nothing. Very unhappy
I bought a arts center and came defective , the problem its assembled already ,i just need the 3 parts that are defective the drawer support bars , Im not putting apart the desk to go to return it when they just can provide me with the 3 drawer suppot bars that I...Read more
Haven't been to Michaels in over a year but happened to have a 40% and 30% coupon so I stopped in today. Was told that coupons weren't any because my items were on sale and or every day priced (a term which I was not familiar with). Turns out 2 of my items were not on...Read more
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