Latest review first
Michaels - Poor Customer Service
I went to Michael's in Holly Springs, NC today to make a purchase and again the line at lunch time had approximately 10 or so customers in line, only 1 cashier as usual and she never called for help. I put my purchase down and walked out. This is not the first time, but i can promise you I will take my business elsewhere. This store has plenty of customers, but never enough cashiers and the ones there just don't care. Very Poor Customer Service, Michael's is becoming a Walmart!! So I will take my money and spend it at Hobby Lobby, where they have great customer service.
Michaels - Coupon links arrive unusable
I received several email messages from Michaels that each contained a link to a coupon; however, each coupon states that is has already been redeemed. This cannot be true since each one is a new coupon and I have not redeemed them yet. I would like to receive valid coupons. Can someone fix this problem? firstname.lastname@example.org
Michaels - Special orders
I went in to find some yarn that they have on line. Asked if they could do a special order for it. No we don't do that. Asked I you don't have enough for my project like a Afghan that need numerous skeins too bad. What they have is what they get. Just lost my business.
Michaels in Austin, Texas - Too Expensive. Way Overpriced
Micheals sent me 50% off coupons. Even with these coupons, I still find their products much cheaper in other stores. I would shop around before heading to Michaels. I also return something that was broken and bought it again online for store pick up. When I got to the store to pick it up, it was the same broken one I returned two days before.
You don't realize when you walk into a craft store all the dangers that lurk I didn't realize that I've been going to craft stores for years I used to go to Lee Ward's crafts store but recently I slipped and I fell and I felt something under my foot but I didn't know...Read more
Michaels - Not about the customer
Never received my order still have not received a refund they took my money and never gave me anything for my services taking for almost 5 days now in order for it to be put back on my card I don’t think that’s right I called customer service they didn’t offer me any kind of a compensation for my inconvenience and they put me in the negative in my bank so as far as I’m concerned I’m done with Michaels
Michaels - *** place to work
I encourage people in the westerly to area who are under 18 to not work at this store they treat you like absolute garbage because no one of the managers dislikes children she wil yell in your face take things from your hands complain about you to customers and constantly touch your shoulders after explaining to her why that’s not ok with you. They don’t communicate with their employees the pay and hours are garbage and you get in trouble if you ask questions I can’t waot to quit I’ve tried to three times and they keep scheduling me I’m thinking of just not showing up I worked as a chasheir and stock person.
Michaels - Shopping cart
I ordered a small shopping cart online because it is not available in stores i threw all the paper work and packaging because it looked really nice when I used it for the first time the handle is too short therefore you must stay slightly bent over to use I have degenerative bone disease and afer using it about an hour I had terrible back and hip pain I sent an email and was waiting for a possible fix for the problem but all i got was ignored
Michaels - I put the wrong address on my online order
I put the wrong address on my online order
Michaels - Ad issues
I have already done an online chat. The first page of your ad today says buy 1, get 2 free skeins of yarn. ALL skeins, all colors. I have 3 skeins of Patons wool roving in my cart. They come out as buy 2, get 1 free. I could not get the online chat person to understand.
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