Hello, I had a couple of items to get at Michaels...some bulb pins and some elastic price tags. When I entered the store I could tell it was re-arranged. 64+ isles, and I had no idea where to find these small items...and I was on a time frame. I walked down 5-6...Read more
I didn't like
- Terrible customer service
I use to love to shop at Michael’s but over the years I’ve seen a decline in the quality of service. Most employees seem uninterested in what they are doing and simply bored out of there mind and when u ask for assistance you get the feeling like you are interrupting...Read more
Michaels - To the pissed off customer
Chances are the framer was new. Or an idiot. There are always discounts. Be it a sale or value packaging. Don’t dismiss Michaels so quickly. We aren’t all new to our jobs. And you can always request a manager if you feel something isn’t right.
Have 2 complaints but will only discuss one of them at this time. I am a loyal Michaels customer for 2 reasons: Fair pricing and helpful associates. Yesterday at your Tomonium, MD store I experienced neither. For several months I have been looking for an artists...Read more
Michaels - Not satisfied with how they handled my complaint
The manager called me back but did nothing for me. They failed to have the teacher event and all the manager said to me was that teachers get 15% off all the time.
I placed an order in which they cancelled the majority of it (I was ordering party favors for a bachelorette party). The only thing that wasn't cancelled was an item I didn't really need, but added on since I was placing the order anyways. Well, they didn't give me...Read more
Michaels - Items always canceled
The sales are good but I never even get the items I order. Thats when they are even in stock which is hardly ever for the paper pads. I ordered 4 paper pads and 3 of the 4 were canceled. Ive spent a lot of money at Michaels but it seems pretty pointless when theres nothing in stock and my orders never get fulfilled.
The store manager was extremely disrespectful to me when I asked her to why she would not honor my teacher id when I was about to purchase a 3 tier cart on sale. All other Michael locations honor my teacher ID except for the one in Adventura. I went in on Sat July 21...Read more
Michaels - CASHIERS UNPROFESSIONAL AND RUDE
While checking out, I was moved from one cashier to the other and another and then back. It’s very annoying and unnecessary. Lazy employees. If they were my employees I would have fired them long ago. And then finally the cashier had the audacity to ask “are you mad at me?” LOL. what a joke of a store, never going back.
EVERY TIME I try and purchase items online it says two things: available in store only or out of stock online! EVERY SINGLE TIME! It's a bunch of crap! Talk about false advertising with your stupid coupons. Even if I'm not using one it tells me the same thing. And...Read more
Do you have something to say about Michaels? What happened? What can we help you with?