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EVERY TIME I try and purchase items online it says two things: available in store only or out of stock online! EVERY SINGLE TIME! It's a bunch of crap! Talk about false advertising with your stupid coupons. Even if I'm not using one it tells me the same thing. And...
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1.0
#1304062
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This is for the head manger. I wrote a Check at Michael's in Temecula Ca. On June 1st for $23. 93. It was put in the bank in Temecula as $23.93. That's what the A.S.M. told me. He was able to look it up. He also showed me on paper what went down. So when it got to my...
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Anonymous
SusieQ

Crooks.I made a complaint against the manager the the Denham Springs, LA store.NOTHING HAS HAPPENED

2.8
#1303672
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I went to Michaels with granddaughter who searched within her spending budget,She found beads sign underneath said clearance 3 ,50 cents , When rang up 7.99 since was learning experience told her we would go back and check,Sign indeed had 3,50cents, Name of product on...
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Anonymous
Anonymous

This store is for kids for there arts and crafts that part I can give 4/5 because the prices it can be a little but pricey but worth it. The workers give 1/5 because of there ...

1.0
Woodhaven, Michigan
I didn't like
  • Customer service
#1295876
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Micheals puts up seasons way to early. We are in the beginning of June, not even summer officially yet and they already have Fall and Halloween items. I won’t be shopping here every again since they always do this.
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Anonymous
sincerely a michaels employee

hi! not to invalidate your feelings but there ARE customers who do shop early for the holiday seasons so that is why the stores begin to stock shelves with seasonal items. als...

2.5
#1294322
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I was working on a project and realized I had forgot a few things, nothing big total purchase was under $20 so I thought this was the perfect time to try out Michaels new service. I placed the order at around 10 to 10:30 and started working on what I could do while...
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2.8
I didn't like
  • Buy online pick up in the store
#1285215
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I bought 4 picture frames, but 1, get 1 free. I got them home and the corners were cracked on three of them. Had to go back (20 minute drive). 1 check out open, no customer service. After a 15 minute wait (wanted to exchange for 3 good ones), they couldn’t do that...
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Anonymous
michaels associate 3 years

hi there! fellow michaels associate - what happens when you purchase a BOGO deal, on your receipt they ring up each as half price so in the end you paid for 2 half priced item...

Anonymous
Opal Wd40

Returned without receipt or membership most likely!

#1283889
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I called had tried last week to cancel a 6/8/18 custom framing. Persons in the framing department were "not in" according to the person with whom I spoke. I gave her my order trace number - 001951100 and she said it should not be a problem and said she'd have someone...
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#1280892
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Michaels - Complain about cashier

Went to the Occee store in Fl this am 5/30/18 the cashier looked like she worked at Hooters het breasts were falling out of her top. Then she is drinking a soda and texting on her phone while tryingbto wsit on me. I was a little appaulled at dress attire and service. I shop there often.Dead
4.5
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Website
#1267855
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Michaels - W2 mailed to me

I have called several times trying to get this fixed and mailed to me please give me a call at 8642011266
3.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Website
#1260979
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Contact Michaels

Mailing Address:
Michaels
8000 Bent Branch Drive
Irving, Texas 75063
United States
Phone:
(800) 642-4235
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Manager, Cory, rudely denied senior citizen 10% off total purchase price as you have done in the past. Claimed had to choose 10% or my 25% off purchase. Confirmed with my artist colleagues and my own experience that the senior discount was over and above other coupons....
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Anonymous
Anonymous

Total purchase coupons cannot be combined. The cashier will always try to use the the better discounts for you. Plus the masking tape in on the Everyday Value program that exc...

3.0
I didn't like
  • Terrible customer service
  • Very rude and uninformed
#1260588
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