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Over bought for my daugter's sweet 16. Couldn't find my reciepts for all of my merchandise, they wanted to give me half price! *** No!!

Reason of review: Return, Exchange or Cancellation Policy.

Location: College Park, Maryland

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Guest

I have no sympathy for you as an employee you didn't keep the receipt how are we supposed to know you even got the stuff from us. We don't give back full price because you could have just stolen the stuff and never paid in the first place and now we are just giving you free money.

Guest

If you were a MICHAEL'S REWARDS MEMBER,they do returns if you don't have a receipt and with your rewards phone number it will look up your RECEIPT and give you back what you paid for it BUT ON A STORE RETURN CARD,oh and please read Michael's Return policy or any store's return policy before you moan and groan and complain and try to get the cashier into trouble and if you can't be bothered to go to the website to look up the return policy,here it is,cut and pasted from their RETURN POLICY:

"Return without Receipt:

Michaels will make every attempt to assist in locating a receipt by offering receipt look-up for purchases made with a credit, debit card, or rewards number. For receipts located, returns will follow the Return with Receipt method.

For returns in which the receipt cannot be located, a valid photo ID (U.S., Canada or Mexico Driverโ€™s License, U.S.

state-issued ID, Canadian Provincial ID, Passport or U.S. Military ID.) must be presented by customer and will be recorded at the time of the return.

Information from a customer ID will be retained in a secure database solely for purposes of refund authorization and fraud prevention.

Refunds will be given at the itemโ€™s lowest price sold within the previous 90 days. Refunds will be in the form of a Store Return Card and/or merchandise exchange. At this time we do not offer exchanges.

If you would like to exchange a product, please return it using our returns process and then place a new order." Can you READ????????? and here's a wee bit of info for you,you get only 3 times returning something without a receipt,cause guess what?The system TRACKS you and ALLOWS up to three times WITHOUT a receipt,after that you will be REFUSED any more returns,but hey had you been a rewards member,it would have found your receipt online and given you back on a store return card.Rules are rules,respect them,follow them so you don't embarrass yourself and try to get the poor hardworking cashier into trouble!!!!!!!!

Guest

What? Expected to keep receipts?

Like an ADULT? Preposterous! Don't they know that you're a special snowflake to whom rules and policies don't apply? Next they'll be telling you that you have to pay for things at the registers, and that the store closes at a certain time!

Oh of only there was some way to be warned about receipts and returns, like maybe if they printed it on the receipt in the spot where they print it on the receipt. Then held your hand and read it to you because you're too important to read stuff.

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