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4.2
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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I love my michaels in goshen indiana.I know most employees by name as well as they know mine.

Jamie is always there to welcome me and take me to anything i need or request someone to meet me to help. Denise is so helpful. Even went to another store 100 miles away to pick up my daughters wedding needs.

I often get courtney or kyler as my cashier and they treat me very nice as do anyone else i come in contact with.Hats off to this store for great service above and beyond what a person could expect

Reason of review: Good customer service.

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