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Summary of Michaels Customer Service Calls

164 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:31 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Michaels to Ask about:

Employment:

  • “Job”
  • “Need W2 Copy”
  • “W2 form”

Payments and Charges:

  • “Complain about the idiots in charge.”
  • “Cant access my coupons in app”
  • “Over charge”

Return/ Replace:

  • “Return label”
  • “Replace damageMerchandise card”
  • “Returns”

Staff:

  • “Bad customer service”

Website/ Application:

  • “Application issues”
  • “I did the application but somethings happened and I couldn’t finish it”
  • “Website problems”

Request for Information:

  • “Online question”
  • “About a refund”
  • “Questions on teacher discounts”

Shipping and Delivery:

  • “How long is delivery”
  • “Shipping cost to store”

Cards:

  • “Merchandise card”

Other:

  • “No help”
  • “DONATIONS”
  • “Lost reciept”

Michaels Rating Stats

2.2 out of 5 stars
based on 105 reviews
See all 252 reviews

Rating stats

  1. 44 reviews
  2. 15 reviews
  3. 28 reviews
  4. 12 reviews
  5. 6 reviews

About Michaels

Top 5 Likes about Michaels

Variety of products, Variety, Emily, But terribly disatisfied with custom framing, All the things that make my home nice

Top 5 Dislikes about Michaels

Terrible customer service, Mark the store manager, Incompetent, I just wrote it, Sales person didnt feel like helping

Summary

Michaels is an online store which offes a wide selection of items for creativity and arts. The assortment includes accessories for floral art, scrapbooking, wedding, framing, home decor, general crafts, bakeware and many more. Michaels is a great store for everyone who is fond of crafts and art. Michaels is considered to be one of the most popular stores which offer art and craft supplies. Many people have already become customers of Michaels. If you enjoy crafts and arts, Michaels is one of the best suppliers of handmade accessories to choose.

Michaels reviews and complaints

Michaels is ranked 4 out of 36 in Craft Supplies and Tools category

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Michaels Stats

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Number of Reviews

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Number of Calls

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