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Summary of Michaels Customer Service Calls

74 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
03:53 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Michaels to Ask about:

Employment:

  • “Need W2 Copy”
  • “W2 form”
  • “W2 mailed to me”

Payments and Charges:

  • “Over charge”
  • “Coupon policy”
  • “Over charged for 3 time”

Staff:

  • “Bad customer service”

Website/ Application:

  • “Website problems”

Shipping and Delivery:

  • “Shipping cost to store”

Cards:

  • “Merchandise card”

Refund:

  • “About a refund”

Other:

  • “Payroll”
  • “Stode”
  • “Speak to HR”

About Michaels

Top 5 Likes about Michaels

Variety of products, Variety, Emily, But terribly disatisfied with custom framing, All the things that make my home nice

Top 5 Dislikes about Michaels

Mark the store manager, I just wrote it, Terrible customer service, Sales person didnt feel like helping, Payment issue

Summary

Michaels is an online store which offes a wide selection of items for creativity and arts. The assortment includes accessories for floral art, scrapbooking, wedding, framing, home decor, general crafts, bakeware and many more. Michaels is a great store for everyone who is fond of crafts and art. Michaels is considered to be one of the most popular stores which offer art and craft supplies. Many people have already become customers of Michaels. If you enjoy crafts and arts, Michaels is one of the best suppliers of handmade accessories to choose.

Michaels reviews and complaints

Michaels is ranked 2 out of 10 in Craft Supplies and Tools category

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Michaels Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Michaels