Michaels Contact Information

Customer Service:

  • (800) 642-4235

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Michaels
6023, 8000 Bent Branch Dr
Irving, Texas 75063
United States

Social Networks:

Summary of Michaels Customer Service Calls

228 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:31 AVG CALL DURATION
23% ISSUES RESOLVED

Customers Contact Michaels to Ask about:

Payments and Charges:

  • “To contact the head person in charge to file a complaint”
  • “Mischarged for items”
  • “Coupons”

Employment:

  • “Employment”
  • “Job”
  • “Need W2 Copy”

Request for Information:

  • “To ask question about pricing”
  • “Can in and the cashier I. Your downtown Brooklyn store did not explain the coupon correctly and had a bad attitude her name was Dior.”
  • “Question on discount”

Staff:

  • “Poor customer service and injury”
  • “Bad customer service”

Return/ Replace:

  • “Return”
  • “Return label”
  • “Replace damageMerchandise card”

Website/ Application:

  • “Application issues”
  • “I did the application but somethings happened and I couldn’t finish it”
  • “Website problems”

Shipping and Delivery:

  • “How long is delivery”
  • “Shipping cost to store”

Cards:

  • “Merchandise card”

Other:

  • “Need assistance with a purchase”
  • “Product info.”
  • “Personal”

Michaels Rating Stats

2.2 out of 5 stars
based on 116 reviews
See all 274 reviews reviews

Rating stats

  1. 50 reviews
  2. 17 reviews
  3. 31 reviews
  4. 12 reviews
  5. 6 reviews

Rating trend

About Michaels

Top 5 Likes about Michaels

Variety of products, Variety, Emily, But terribly disatisfied with custom framing, All the things that make my home nice

Top 5 Dislikes about Michaels

Terrible customer service, Incompetent, I just wrote it, Mark the store manager, Sales person didnt feel like helping

Summary

Michaels is an online store which offes a wide selection of items for creativity and arts. The assortment includes accessories for floral art, scrapbooking, wedding, framing, home decor, general crafts, bakeware and many more. Michaels is a great store for everyone who is fond of crafts and art. Michaels is considered to be one of the most popular stores which offer art and craft supplies. Many people have already become customers of Michaels. If you enjoy crafts and arts, Michaels is one of the best suppliers of handmade accessories to choose.

Michaels reviews and complaints

Michaels is ranked 5 out of 194 in Craft Supplies and Tools category

Area Served

USA

Payment Methods

PayPal

Edit Description
Show

Michaels Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Michaels to

i

Products and Services Sold by Michaels

Write a review
Do you have something to say about Michaels? What happened? What can we help you with?
Submit review Don't show this popup