Manager, Cory, rudely denied senior citizen 10% off total purchase price as you have done in the past. Claimed had to choose 10% or my 25% off purchase.
Confirmed with my artist colleagues and my own experience that the senior discount was over and above other coupons. Clearly no one would choose 10% over 25% 40% or 50%. Also I was told the masking tape is not eligible for any discount with no reason given or any posted sign. Cory proclaimed in the 3 years he has been there, the senior discount has not applied and yet my May 14, 2018 documents that is not the case.
Terrible customer relations. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Review about: Michaels Manager.
Reason of review: Poor customer service.
Monetary Loss: $3.
Preferred solution: Price reduction.
I didn't like: Terrible customer service, Very rude and uninformed.