Michaels
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
- Advertised online
- Online chat not very helpful
Preferred solution: Deliver product or service ordered
I was having a hard time getting in touch with Michaels, and was looking for an email address.
- Choices
- Number of choices
- Waited for hours for customer service
Preferred solution: Full refund
User's recommendation: Make sure that the delivery agent has instructions to not leave a package unattended, but to leave a notice of attempted delivery and a number to call and/or a location that where it can be picked up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fulshear-Simonton, TexasUndelivered order
- Products nt delivered no follow up from customers services
Preferred solution: Deliver product or service ordered
Customer service
Preferred solution: Deliver product or service ordered
Recent orders
Preferred solution: Deliver product or service ordered
Refund one item I was charged online for.
Don't have my order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hebron, ConnecticutIncorrect charge
Preferred solution: Explantion of additional charge
DO NOT ORDER STORE PICKUP
User's recommendation: Don’t do in store pickup.
Lost product
User's recommendation: Just report any problems with Michaels right away and they should help you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot shipped no custoner service
Preferred solution: Deliver product or service ordered
User's recommendation: shop elsware
No help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct not delivered - Zero Customer Service
- In store variety
- Missing part of my order
- Zero customer assistance available
Preferred solution: Deliver product or service ordered
User's recommendation: Do not trust Michael's online ordering system.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisWrong Item Delivered
Being Opened right now
Preferred solution: Close your stores
User's recommendation: Stay home
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