2.8
  • Incompetent staff1 votes
  • Management1 votes
  • Male cashier is rude1 votes
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  • Jan 20
  • Products
  • Colorado Springs, Colorado
  • Pillow
  • 1
  • 1
  • 36
  • REVIEW RATING 5/5

Anytime I've had to return something at Michaels, I've ALWAYS have had issues even though I have my receipt every time. They either don't train their employees on how to do a return or they hire very incompetent people who are incapable of grasping the process of how to do a return. I went to the Southgate Colorado Springs location of Michaels to return two pillows that weren't the size I needed.... Read more

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  • Jan 08
  • Supermarkets and Malls
  • Fresno, California
  • Cashier
  • 15
  • 15
  • 63
  • REVIEW RATING 5/5

Female cashier at fresno store in riverpark on 1/8/15 was very rude, she argued with me regarding a coupon that I wanted to use. She stated that it was not for sale items. I told her, it doesn't state that anywhere. She continued to argue with me, stating that I was wrong and telling me my total price 3x until I got mad and asked her to verify with another associate. She then asked the employee... Read more

Was this review helpful? 0 0

  • Jan 04
  • Products
  • Edmonton, Alberta
  • Cashier
  • 1
  • 1
  • 48
  • REVIEW RATING 4/5

Complaint regarding cashier at Michaels on the North end store on 137 ave in Edmonton. I waited in line for 45 minutes to do a return on a Christmas decoration which I purchased on dec 27. I was told to take this item back to south common store where I had purchased the item. I asked to speak to a manager and the cashier who refused to take back the item said she was the manager. I asked to speak... Read more

Was this review helpful? 0 2

  • Dec 26, 2014
  • Products
  • Denver, Colorado
  • Photo Frame
  • 117
  • REVIEW RATING 4/5

I had a 34x40 print that I wanted to have framed. Since it was Xmas Eve, Michaels was advertising 50% OFF on custom framing, so I decided to just go straight there to get a fair price. I picked out a basic black frame, standard off-white matting and their less-expensive plasti-glass. WITH the discount, my total came to $1130.00 <--- I swear on my dear mothers grave, that was the price. ... Read more

Was this review helpful? 0 0
  • From mobile
  • Michaels
  • Dec 21, 2014
  • by anonymous
  • #573023

Michael's management is the worst. Visited a York pa store and mgmt was so confused and gave no help. Do not recommend this store Add comment

  • Dec 20, 2014
  • Shopping
  • Salt Lake City, Utah
  • Christmas Basket
  • 4
  • 4
  • 86
  • REVIEW RATING 4/5

I visited WVC Michael's in October intending on purchasing Halloween decorations. When I got to the register, they inform me that the sign stating the Halloween "decor" was on sale meant only decor intended to be displayed indoors, not outdoors. Huh? Technically, the word "decor" refers to inside furnishings if one looks it up in the dictionary before shopping, but I submit that it refers to... Read more

Was this review helpful? 0 2

  • Dec 15, 2014
  • Products
  • Las Vegas, Nevada
  • Manager
  • 57
  • REVIEW RATING 4/5

EDDIE THE MANAGER WAS VERY RUDE TO CUSTOMERS QUESTIONING SALES PRICES IN THE STORE. SEVERAL EMPLOYEES STATED THAT SHE IS MEAN AND RUDE. THE MANAGER HANDLED THE SITUATION VERY BADLY. CUSTOMER WAS BUYING OVER $700 WORTH OF MERCHANDISE. SHE QUESTIONS ONE ITEMS SALES PRICE THAT WAS MARKED INCORRECTLY. PROBABLY NOT MORE THAT $20 DISCOUNT. THE MANAGER YELLED FROM ANOTHER REGISTER NOT A SALE... Read more

Was this review helpful? 0 0

  • Nov 27, 2014
  • Supermarkets and Malls
  • Los Angeles, California
  • Store
  • 3
  • 3
  • 108
  • REVIEW RATING 4/5

store 6707 in L.A. Suburb (Inglewood) has the chemical stench they call "cinnamon" wafting throughout the store, across the street, and down 6 vehicles in the parking lot. 3 Stores north, where there is a brick fence, the stench accumulates and when you drive through it with windows up, it comes into your car through your vents. I complained to manager (cashier) about it and she said she coudl... Read more

Was this review helpful? 1 4

  • Nov 22, 2014
  • Shopping
  • Katy, Texas
  • Coupon
  • 6
  • 6
  • 187
  • REVIEW RATING 5/5

My friend I was checking out at the Michaels in Katy Texas. We had two coupons for 50% off. Manager first refused to let us use the coupons stating that we were allowed to use one coupon per sale. When we asked to separate our sale he got annoyed and started to give us attitude instead of having an discussion. I asked him you are acting like we are trying to trick you. While shaking his head his... Read more

Was this review helpful? 5 2
  • From mobile
  • Michaels
  • Nov 22, 2014
  • by anonymous
  • #560899

I chose the two day shipping option in checkout, but they shipped it ground. When I contacted customer service, I was told it was sent two day shipping. When I told them that I checked on the UPS site and it showed it was sent ground, I just got the run around. They just wouldn't admit to it and refund the $8.60 difference. Add comment

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