Michaels Complaints and Reviews

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Main address: 75063 TX
1-800-642-4235, ,
  • 66+6 mobile complaints
  • $4.6K claimed losses
  • $64 average
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  • 7 hours ago
  • Online Shopping
  • Phoenix, Arizona
  • Rude Cashier
  • 3

I have been a customer of Michael's on Ray Road in Ahwatukee, AZ for many years. There is one particular male cashier that is very rude and lacking in customer service. At first I thought he was just having a bad day, but I've been there more than once after that and he is just plain rude. I'm not sure why he has any contact with customers. Both JoAnn's and Hobby Lobby are less than a half mile... Read more

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  • Oct 13
  • Shopping
  • Gainesville, Virginia
  • Rude Customer Service
  • 30

My first time in the Gainesville, VA store. Usually I think of Michaels as "safe place" not usually filled with a rude, young staff. I was nearly pushed over by a high school looking employee while another person was in pretty close in front of me (she prefaced her trampling with saying excuse me, didn't really help though) I was not offered help but not a huge deal for me because I found what I... Read more

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  • Oct 12
  • Ex Employees
  • Poor Management
  • 28

I work at michaels and I thought by now I'd have a better position and higher pay, I'm getting irritated with being here because im supposed to stock but then also get cashiering calls, it's ridiculous, I'm so tired of the stuck up people who come I to our store, they have no compassion towards you, and don't expect any recognition, I've been here for nearly 2 years, i got the highest rating out... Read more

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  • Oct 10
  • Ex Employees
  • Employee Treatment
  • 14

i worked at michael's arts and crafts for 5 yrs and when management changed people started quitting since i was working there the Birmingham Alabama store #2070 which i no longer work because of discrimination nothing was done on how i was treated the store manager would walk around like everything was okay and me and him had gotten into it several times he had wanted me to change my schedule,a... Read more

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  • Oct 06
  • Education
  • Gilroy, California
  • Cake Class
  • 28

They do not have workbooks and/or class kits when classes are to begin. The tables in classroom are warped and wavy and they still have not replaced them. It is *** on trying to decorate cakes when everything is wobbly. When I signed up for the class and paid they gave me a syallbus that wasn't even correct. So I looked like an *** with what I brought to class because the items had nothing to do... Read more

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  • Oct 03
  • Ex Employees
  • Poor Care Employees
  • 42

I worked at a Michael's for two years. And i can safely say it was one of the worst times of my life. It started out that I had just moved to the state to live with some friends of mine. One of my pals worked at Michael's and was telling me all the trouble she was having with her manager. He was constantly belittling her and throwing her under the bus every chance he could to make himself look... Read more

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  • Sep 26
  • Ex Employees
  • Lexington, Kentucky
  • Working Experience
  • 2
  • 2
  • 78

In July of this year I was employed at Michaels, three months later and I want to quit. Customers complain constantly about the slow lines and I agree. 95% of the time there is only ONE cashier at the front and it drives me crazy. I shouldn't have to constantly call for backup when there are 3 people in my line, sometimes I have to repeat it 2 or 3 times before someone responds. I love it when... Read more

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  • Sep 25
  • Online Shopping
  • Kingsport, Tennessee
  • Other Product
  • 47

I don't know what the *** you are all talking about.. I have been with Michael's for 2 years and I love my job. Don't blame the entire company for the poor management of one store. At every store you should understand that we deal with the public (same people that go to wal-mart) and we are expected to make it a perfect environment. Most,but not all mothers who bring their children seem to give... Read more

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  • Sep 24
  • Shopping
  • Huntington Station, New York
  • Gift Card Envelope
  • 7
  • 7
  • 50

Bought a $50 gift card....nice gift.....right? But the store didn't have any envelopes to put it in to make a nice gift. It may seem like nothing to many but it ticked me off, like giving a gift without wrapping it. They sure had a lot of gift cards to choose from but no envelopes to go with it. Well I was going to buy two more gift cards in Michaels for $50 each in October but I'll go to A.C.... Read more

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  • Aug 27
  • Online Shopping
  • Geneva, Illinois
  • Online Ordering
  • 115

Ordered online for items to be picked up at the store (more than 10 miles away).. Went there after a few days to pick it up.... No items... talked to Manager. She said I would receive an Email when they were in. No email even a week later. Two weeks go by. Contacted by CHAT their help. No help, really. The items had actually been there (signed for already) when I went to retrieve them. But... Read more

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