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  • Customers like
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  • Customers don't like
    • Incompetent staff3
    • Payment issue2
    • Male cashier is rude2

  • May 16
  • Employees and Ex-employees
  • Seattle, Washington
  • Labor Compensation
  • 20
  • REVIEW RATING 3/5

ive worked here for one month so far and have not even received my first entire paycheck by mail, which i was supposed to get this friday (5/15/15). its not a improper address i entered incorrectly at orientation because i KNOW WHERE I LIVE! If i do not receive it by monday, i will be contacting the department of labor. i dont know how the F*** im supposed to get to work now because i have NO GAS... Read more

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  • May 12
  • Employees and Ex-employees
  • Toledo, Ohio
  • Employee Experience
  • 19
  • REVIEW RATING 4/5

Am a current (or was till last week) Wilton Methods Instructor, and have been teaching solely at Michael's for over 10 years and have instructed 2500 students. Get a message from Michael's Loss & Prevention that I can no longer teach as there is a "PRODUCT PROBLEM" and not other explanation, have reached out to multiple Michael's people @ Loss & Prevention and Senior Management, have... Read more

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  • May 07
  • Employees and Ex-employees
  • Ontario, Canada
  • Employee Experience
  • 48
  • REVIEW RATING 4/5

Honestly, I used to LOVE working for Michaels, but after 2 years, I'm ready to move on. I started working there in 2013 while I was a student. The hours were very suitable for my schedule. This was my second retail job, and one thing I took note of off the bat was lack of training. They stick you up at cash, watch over you for a couple transactions and BOOM, you're on your own. No training... Read more

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  • Apr 29
  • Employees and Ex-employees
  • Holly Hill, Florida
  • Employee Experience
  • 71
  • REVIEW RATING 4/5

I worked at Michaels for about 7 years and about 5 different stores. The reason why Michaels have horrible reviews is all because of management. They do not train their employees right and do not care about the customers. We got yelled at if we used more than one coupon with customers. Believe me when I say this, there is nothing more embarrassing than trying to explain to a customer what exactly... Read more

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  • Apr 16
  • Products
  • Johnston, Rhode Island
  • Deco Mesh
  • 6
  • 6
  • 73
  • REVIEW RATING 5/5

I've had it. I will never ever go to Michaels again. Went today to get deco mesh( which they don't have many colors to choose) I bought 6@ $4.99 each On the ad it had a picture of silver,Black etc. It never said Silver was excluded nor was there a sign on silver. I also bought Tullie which was not on sale that's why I used the 50% coupon. The small rolls of ribbon were 3-$1.00 I was charged reg.... Read more

Was this review helpful? 1 0

  • Apr 05
  • Products
  • Hoffman Estates, Illinois
  • Red Heart Boutique Unforgettable Yarn Dragonfly
  • 2
  • 2
  • 72
  • REVIEW RATING 5/5
Michaels - Review about Red Heart  Boutique Unforgettable Yarn Dragonfly from Hoffman Estates, Illinois
1 of 3

I bought red heart boutique unforgettable dragonfly from michaels. It had too many knots in. Half my yarn went waste trying to remove the knots. Read more

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  • Mar 19
  • Shopping
  • Pembroke, Ontario
  • Staff
  • 1
  • 1
  • 74
  • REVIEW RATING 3/5

Pembroke location very rude cashier manager did not seem to care when I called reported to head office when manager called defended the rude cashier very embarrassing situation will never visit this store again also was overcharged manager did not care Saw many other complaints regarding customer service at other stores when I mentioned this to manager again no concern do not understand why... Read more

Was this review helpful? 0 2

  • Feb 24
  • Products
  • Long Beach, California
  • Staff
  • 2
  • 2
  • 112
  • REVIEW RATING 4/5

Why is it that Michaels has the rudest Sales Associates, Cashiers & Managers? Is it in their job description to be unfriendly to your customer? It doesn't matter what time of day you can NEVER find anyone to assist you & when you do they can't answer a simple question or they immediately turn the other way like they don't even see you. What about their Coupons... EVERYTHING is practical... Read more

Was this review helpful? 0 2

  • Feb 22
  • Online Shopping
  • Winchester, Kentucky
  • Online Shopping
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

Michael's is a poor excuse for what it stands for!!!!! Other stores sell for MUCH LESS. When you try to contact the company and get some kind of restitution---you might as well forget it!!! I have always considered ToysRUs to be a fairly expensive store (excluding coupons). Michaels is MUCH MORE EXPENSIVE than ToysRUs and so many of the other stores out there. I was shocked!!!!!!!!!!!!!!!!!!... Read more

Was this review helpful? 0 2
  • From mobile
  • Michaels
  • Feb 21
  • by anonymous
  • #598598

I've been to Michaels several times, every time I go it gets worse. The staff members are very incompetent, it's truly unbelievable. No one knows anything, managers are just as clueless. Even customer service by phone sucks. I can't understand how a store this big can still be in business with staff members who can't do simple returns. Add comment

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