Michaels Complaints and Reviews

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Michaels
Main address: 75063 TX
1-800-642-4235, ,
  • 72+6 mobile complaints
  • $4.6K claimed losses
  • $59 average
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  • 21 hours ago
  • Ex Employees
  • Lexington, Kentucky
  • Management
  • 12

I quit about a month ago, not only because it just wasn't working out but because the management at my Michael's was awful! Not only did I have my request for Sunday's off ignored, but the main manager wasn't planning on mailing out my last check. I wasn't in town and couldn't pick it up, so I asked my mom to call and have it mailed, thought it would be a peace of cake. He told my mom he'd mail... Read more

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  • 21 hours ago
  • Supermarkets and Malls
  • Oceanside, California
  • Store Assortment
  • 11

The store had been out of two items I went back in to check.. The store was still out of them. I walked and looked for 10 minutes, for an employee to scan the tags and possibly give me an idea when they were expected After searching the store, I finally rang the customer service button. The Assistant mgr. arrived looking slightly exasperated. I said I am sorry but I needed to have to two items... Read more

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  • Nov 11
  • Products
  • Brampton, Ontario
  • Sales Tactics
  • 1
  • 1
  • 52

I am a frequent shopper at michaels, you may even call me a regular. I am constantly in michaels to have my work framed, I used to deal with an older woman in their framing department and was told by her that she was going to be retireing soon, but not to worry as her daughter works for michaels in the same position as her, just at another location. Once I met her daughter it became clear that... Read more

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  • Nov 09
  • Shopping
  • Perry, Michigan
  • Artificial Tree
  • 8
  • 8
  • 61

This company is a joke! I woke up early and drove and hour to purchase an artificial tree at Michaels in Brighton, MI on Black Friday. I waited in line in the bitter cold until the doors opened. When they opened, I booked it to the tree section and grabbed the tag for the tree I wanted and was the first person at the checkout counter. They proceeded to tell me that they did not have that tree in... Read more

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  • Nov 07
  • Ex Employees
  • Grafton, Wisconsin
  • Management
  • 48

I could make this review like an essay if I had the chance. First, I hate this consumerist society and how its all about the customers, all I can say is we as employees are trying our best. In short words, Michaels is a very poor company and I have been working there for only a year. I think customers really need to know employees there receive little training for anything, its hard to find... Read more

Was this review helpful? 1 1

     

  • Oct 28
  • Shopping
  • Country Club Hills, Illinois
  • Battery Powered Chair
  • 2
  • 2
  • 38

Michaels don't do anything to service the handicapped, it has no battery powered chairs so u can shop. I used to spend thousands of dollars at Michaels a year, but since crippled I stop going at all. Read more

Was this review helpful? 0 3

     

  • Oct 22
  • Online Shopping
  • Phoenix, Arizona
  • Rude Cashier
  • 53

I have been a customer of Michael's on Ray Road in Ahwatukee, AZ for many years. There is one particular male cashier that is very rude and lacking in customer service. At first I thought he was just having a bad day, but I've been there more than once after that and he is just plain rude. I'm not sure why he has any contact with customers. Both JoAnn's and Hobby Lobby are less than a half mile... Read more

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  • Oct 13
  • Shopping
  • Gainesville, Virginia
  • Rude Customer Service
  • 70

My first time in the Gainesville, VA store. Usually I think of Michaels as "safe place" not usually filled with a rude, young staff. I was nearly pushed over by a high school looking employee while another person was in pretty close in front of me (she prefaced her trampling with saying excuse me, didn't really help though) I was not offered help but not a huge deal for me because I found what I... Read more

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  • Oct 12
  • Ex Employees
  • Poor Management
  • 1
  • 1
  • 104

I work at michaels and I thought by now I'd have a better position and higher pay, I'm getting irritated with being here because im supposed to stock but then also get cashiering calls, it's ridiculous, I'm so tired of the stuck up people who come I to our store, they have no compassion towards you, and don't expect any recognition, I've been here for nearly 2 years, i got the highest rating out... Read more

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  • Oct 10
  • Ex Employees
  • Employee Treatment
  • 52

i worked at michael's arts and crafts for 5 yrs and when management changed people started quitting since i was working there the Birmingham Alabama store #2070 which i no longer work because of discrimination nothing was done on how i was treated the store manager would walk around like everything was okay and me and him had gotten into it several times he had wanted me to change my schedule,a... Read more

Was this review helpful? 3 0
 
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