2.8
  • Management1 votes
  • Male cashier is rude1 votes
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  • Dec 15
  • Products
  • Las Vegas, Nevada
  • Manager
  • 12
  • REVIEW RATING 4/5

EDDIE THE MANAGER WAS VERY RUDE TO CUSTOMERS QUESTIONING SALES PRICES IN THE STORE. SEVERAL EMPLOYEES STATED THAT SHE IS MEAN AND RUDE. THE MANAGER HANDLED THE SITUATION VERY BADLY. CUSTOMER WAS BUYING OVER $700 WORTH OF MERCHANDISE. SHE QUESTIONS ONE ITEMS SALES PRICE THAT WAS MARKED INCORRECTLY. PROBABLY NOT MORE THAT $20 DISCOUNT. THE MANAGER YELLED FROM ANOTHER REGISTER NOT A SALE... Read more

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  • Nov 27
  • Supermarkets and Malls
  • Los Angeles, California
  • Store
  • 3
  • 3
  • 73
  • REVIEW RATING 4/5

store 6707 in L.A. Suburb (Inglewood) has the chemical stench they call "cinnamon" wafting throughout the store, across the street, and down 6 vehicles in the parking lot. 3 Stores north, where there is a brick fence, the stench accumulates and when you drive through it with windows up, it comes into your car through your vents. I complained to manager (cashier) about it and she said she coudl... Read more

Was this review helpful? 1 2

  • Nov 22
  • Shopping
  • Katy, Texas
  • Coupon
  • 2
  • 2
  • 132
  • REVIEW RATING 5/5

My friend I was checking out at the Michaels in Katy Texas. We had two coupons for 50% off. Manager first refused to let us use the coupons stating that we were allowed to use one coupon per sale. When we asked to separate our sale he got annoyed and started to give us attitude instead of having an discussion. I asked him you are acting like we are trying to trick you. While shaking his head his... Read more

Was this review helpful? 5 1
  • From mobile
  • Michaels
  • Nov 22
  • by anonymous
  • #560899

I chose the two day shipping option in checkout, but they shipped it ground. When I contacted customer service, I was told it was sent two day shipping. When I told them that I checked on the UPS site and it showed it was sent ground, I just got the run around. They just wouldn't admit to it and refund the $8.60 difference. Add comment

  • Nov 19
  • Ex Employees
  • Lexington, Kentucky
  • Management
  • 103
  • REVIEW RATING 5/5

I quit about a month ago, not only because it just wasn't working out but because the management at my Michael's was awful! Not only did I have my request for Sunday's off ignored, but the main manager wasn't planning on mailing out my last check. I wasn't in town and couldn't pick it up, so I asked my mom to call and have it mailed, thought it would be a peace of cake. He told my mom he'd mail... Read more

Was this review helpful? 3 0

  • Nov 19
  • Supermarkets and Malls
  • Oceanside, California
  • Store Assortment
  • 53
  • REVIEW RATING 4/5

The store had been out of two items I went back in to check.. The store was still out of them. I walked and looked for 10 minutes, for an employee to scan the tags and possibly give me an idea when they were expected After searching the store, I finally rang the customer service button. The Assistant mgr. arrived looking slightly exasperated. I said I am sorry but I needed to have to two items... Read more

Was this review helpful? 2 0

  • Nov 11
  • Products
  • Brampton, Ontario
  • Sales Tactics
  • 2
  • 2
  • 133
  • REVIEW RATING 5/5

I am a frequent shopper at michaels, you may even call me a regular. I am constantly in michaels to have my work framed, I used to deal with an older woman in their framing department and was told by her that she was going to be retireing soon, but not to worry as her daughter works for michaels in the same position as her, just at another location. Once I met her daughter it became clear that... Read more

Was this review helpful? 3 0

  • Nov 09
  • Shopping
  • Perry, Michigan
  • Artificial Tree
  • 15
  • 15
  • 140
  • REVIEW RATING 5/5

This company is a joke! I woke up early and drove and hour to purchase an artificial tree at Michaels in Brighton, MI on Black Friday. I waited in line in the bitter cold until the doors opened. When they opened, I booked it to the tree section and grabbed the tag for the tree I wanted and was the first person at the checkout counter. They proceeded to tell me that they did not have that tree in... Read more

Was this review helpful? 3 3

  • Nov 07
  • Ex Employees
  • Grafton, Wisconsin
  • Management
  • 1
  • 1
  • 112
  • REVIEW RATING 5/5

I could make this review like an essay if I had the chance. First, I hate this consumerist society and how its all about the customers, all I can say is we as employees are trying our best. In short words, Michaels is a very poor company and I have been working there for only a year. I think customers really need to know employees there receive little training for anything, its hard to find... Read more

Was this review helpful? 3 1

  • Oct 28
  • Shopping
  • Country Club Hills, Illinois
  • Battery Powered Chair
  • 2
  • 2
  • 64
  • REVIEW RATING 4/5

Michaels don't do anything to service the handicapped, it has no battery powered chairs so u can shop. I used to spend thousands of dollars at Michaels a year, but since crippled I stop going at all. Read more

Was this review helpful? 0 3

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